Return and refund policy
Return & Refund Policy
Last Updated: August 13, 2025
At Beauty & Wears, we want you to love every purchase. If something isn’t quite right, our return process is quick and easy.
1. Return Timeframe
You may request a return within 7 days of receiving your order.
2. Eligibility for Returns
- Items must be unused, unworn, and unwashed
- Must be in original packaging with all tags and labels attached
- Beauty products must be sealed and unopened with hygiene stickers intact
3. Non-Returnable Items
For health and hygiene reasons, we cannot accept returns for:
- Opened or used beauty products (makeup, skincare, haircare, etc.)
- Earrings and other pierced jewelry
- Undergarments, shapewear, and swimwear
- Clearance or final sale items
4. How to Start a Return
- Email support@beautyandwears.com with your order number and reason for return.
- We will provide a Return Authorization Number and instructions.
- Ship your item using a trackable service to ensure it arrives safely.
5. Return Shipping Costs
- Customers are responsible for return shipping fees unless the item arrived damaged, defective, or incorrect.
- If the return is due to our error, we will cover all return costs.
6. Refunds
- Once your return is received and inspected, we will notify you by email.
- Approved refunds will be processed back to your original payment method within 5–7 business days.
- Shipping fees are non-refundable (unless due to our error).
7. Exchanges
If you’d like a different size or color, simply return your item for a refund and place a new order for the desired item.
Tip: For the fastest service, always check our Size Guide before ordering to ensure the perfect fit.
💌 Questions?
Our friendly customer care team is here to help: support@beautyandwears.com